PRIVACY POLICY

SwitchSides (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and how we safeguard your data when you visit our shop, place an order, or contact us.

By using our services, you agree to the practices described below.

1. Information We Collect

We collect information in the following ways:

Information You Provide

• Name
• Email address
• Shipping and billing address
• Payment details (processed securely through third-party providers; we do not store full payment information)
• Custom order details, reference photos, or design notes you send us
• Messages or communications you submit through our contact form or email

Automatic Information

Limited data may be collected automatically, such as:
• Device type
• Browser type
• IP address
• Basic usage analytics

(This information helps improve our shop experience.)

2. How We Use Your Information

Your information is used to:

• Process and fulfill your orders
• Communicate about your purchase or custom project
• Respond to questions or concerns
• Improve our products and customer experience
• Send updates or promotions (only if you opt in)

We never sell or share your personal information for marketing purposes without your consent.

3. Sharing Your Information

We only share your information with third parties when necessary to operate our shop, including:

Payment processors
Shipping carriers (USPS, UPS, etc.)
Website hosting or analytics services that help maintain our storefront

These partners only receive the information required to perform their services and are not permitted to use it for unrelated purposes.

4. Data Storage & Security

• Your information is stored securely on the platform where your purchase is made (Etsy, Shopify, etc.).
• We do not store full credit card numbers or sensitive payment details.
• We use reasonable technical and administrative measures to protect your data.
• While no online system is 100% secure, we are committed to maintaining a safe environment for your information.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data (unless needed for legal reasons such as tax records)
• Opt out of marketing communications at any time

To request any of the above, please contact us at [Insert Email].

6. Cookies & Tracking Technologies

Our website or selling platform may use cookies or similar tools to:

• Keep your shopping cart active
• Analyze site traffic
• Improve user experience

You can typically disable cookies through your browser settings, though some features may not function properly.

7. Children’s Privacy

Our shop is not intended for children under 13. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our shop, technology, or legal requirements.
The updated date will always be posted at the top of the page.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out